![]() Press RESTART to reboot the smart switch.Confirm if your smart switch is still connected to a network.Evaluate the strength of the Wi-Fi network.What should I do if my Smart Switch cannot respond to voice automation? What should I do?Ĭheck the circuit breaker and ensure the Smart Switch is getting enough power. That should wipe off every memory from the app and activate factory default settings.įrequently Asked Questions I cannot switch off my Smart Switch manually. Performing a hard reset: Hold the RESET button for about 10 seconds until the amber indicator flashes to perform a hard reset.Then you have to check for a green light to confirm if the app configuration has started. Performing a soft reset: Performing a soft reset on your Kasa Smart Switch requires pressing and holding the reset button for five seconds.If setting up your smart switch anew sounds like work, this may be your best option for fixing the problem. Also called a factory reset, this can be effective if a soft reset cannot work.Ī soft reset wipes your device’s current operating system but safeguards your saved settings and configurations. You can either perform a hard reset or soft reset on your TP-Link device.Ī hard reset restores the device to its original state when you first bought it-any pre-saved configurations will disappear. Like any high-tech device, the TP-Link HS200 Smart Switch will perform poorly if the code isn’t working.Ī device reset clears pre-programmed settings and eliminates the glitch, which is why it’s a common DIY fix. It’s not uncommon to have software glitches affect the functioning of Kasa Smart Switches. Use the wire caps that come with the switch to safeguard wired connectionsĪvoid setting up the switch system if you don’t have experience installing electrical devices 3. Live, neutral, and ground wires have different colors to prevent installation mistakes. When installing the switch, pay attention to the colors on the wires. If you decide to install the switch, keep the following things in mind: ![]() Here is a list of wiring issues that may be responsible for the problem:Įxcept you have the expertise, it’s best to have a qualified electrician assess the problem and recommend solutions. The switch may be simple to install, but you can still make mistakes-especially if you’re not a pro. Wiring issues are an oft-cited cause of malfunctioning in TP-Link smart switches. You can do this via your router’s Wi-Fi settings or by selecting the 2.4GHz. If your router has a dual-band, be sure to set it to run only on the 2.4GHz Wi-Fi band. Since the Kasa Smart Switch supports 2.4GHz by default, connecting it to a 5.0GHz network is likely to affect connectivity. ![]() You should also note that connecting your smart switch to the wrong Wi-Fi band is another lesser-known cause of connection issues. That’s often the last resort for users, and you should try it only after exhausting other options. Overloading a single Wi-Fi channel with devices often leads to a malfunction, which could be the reason your switch cannot connect.Ī popular fix for Kasa Smart Switch Wi-Fi connection issues is rebooting the router and the switch. Switching to another Wi-Fi network, separate from the channel you use regularly, can help fix the issue.
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